My Account

For all the details please visit our Getting Started page. Remember, you must be at least 18 years old to be able to open a real money account. If you have trouble installing or starting the program, please contact the Customer Care team.

Yes, you can use your partypoker account to log in to all our games on all party-branded products.

Yes, you can sign in to your account and withdraw cash. Due to international Bank Transfer charges which may be applied by your bank, please withdraw your funds via any other available payment method. We apologize for any inconvenience you might experience and appreciate your understanding on the matter.

Our play money games and tables are completely free.

Just click on the 'Deposit' button at the top of the Lobby screen from the downloaded client, or from the header on the partypoker website once you have logged in, and choose the appropriate deposit option to add funds to your account to start playing with real money. For more information, read our cashier FAQ.

Your account currency is the currency that you have chosen to display your balance and account-specific details in. This includes deposits, withdrawals, and bonuses. You choose your account currency when you sign up for your real money account.

The game currency is the currency that a game is played in. Each game has its own specific currency. The amount of money either on the table or in the machine will be displayed in the game currency, and all buy-ins and payouts are processed using the game currency rather than your account currency. It is possible, that the game currency is the same as your account currency, or different in which case you will be able to convert your money into the game currency.

The following currencies are currently supported: US dollar, euro, British pound, Canadian dollar, Japanese yen

Yes. Simply visit the 'Your profile' page of your account, select the 'Edit' option on the page select your preferred currency from the drop-down menu, and hit the 'Save' button. You can change your account currency once. If you need to change your account currency a second time, please contact our Customer Care team. Remember, every time you change your account currency you will have to pay a conversion charge based on the current exchange rate.

If the game currency is different from your account currency, we will convert the amount wagered from the game currency to your account currency according to the prevalent exchange rate. This will also apply to any pending bonuses.

You can change your password or email address simply from your account profile pages. All you need to do is to log in the website and click the ‘Account link’ or from the poker client and then click on ‘Account' on the left-hand panel. Select the 'Personal Details' option on the tiles on the right hand side.

Yes. There are no set up costs or monthly charges, and you may play the play-for-free games as long as you want. If and when you want to play-for-real (playing with and winning real money), then you will need to add real (bona fide) money to your account through the cashier. Some transaction costs may apply, depending on how you want to send and receive money with us. For more information on cashier costs and fees, see the payment options.

No. For security reasons you are only permitted to have one partypoker account for us across our product sites. If you have more than one partypoker account, please contact us immediately to have the accounts merged. Failure to do so may result in closure of your partypoker account and forfeiture of your account balances.

You may close your account at any time by simply going to your Account section. You can also always contact our Customer Care team and request closure.

Please ensure the following before you submit the request to close your partypoker account: Please cash out any amount greater than $1 from your account Complete any unfinished game/ tournament before closing your account Unregister from any pending tournaments that you had signed up for

If You do not access Your Account by 'logging on' to Your Account using Your Account name and password and either
      (i) place a cash wager or bet via the Facilities, or
      (ii) enter a tournament with a cash entry fee via the Gaming Facilities, or
      (iii) play a raked hand via the Gaming Facilities, or
      (iv) make a deposit as applicable, for any consecutive period of 180 days, then after those 180 days (the 'Grace Period') Your Account (and any related account with any ESP) will be deemed 'Inactive' and we will be entitled to charge You an administrative fee (the 'Inactive Account Fee'). For more information, please visit our Terms and Conditions page.